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Officeworks understands the importance of operating a responsible and sustainable business that supports the communities where its customers, suppliers and team members live and work. It also supports the business to deliver satisfactory returns to shareholders over the long term. The Positive Difference Plan is Officeworks’ long-term sustainability strategy that demonstrates its commitment to support the aspirations of team members and communities, source products in sustainable and responsible ways and reduce its operational impact on the environment. During the 2021 financial year, Officeworks managed the following material sustainability issues.